1. Introduction
We protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, why and how we process it, and your rights.
2. Data Controller
The data controller responsible for this website is:
Alkali Environmental Limited
66 Low Street, Leeds, LS25 6BA
Company No: 11309998 | VAT No: GB316930994
Tel: 01977 253 030
Email: [email protected]
3. Lawful Basis for Processing
We process your data on the following lawful bases:
- Consent – e.g. when you subscribe to newsletters or leave a comment.
- Performance of a contract – when responding to enquiries or providing services.
- Legitimate interests – such as improving our website and services.
- Legal obligation – where we must retain or share data for compliance purposes.
4. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing in certain circumstances
- Request a copy of your data in a portable format
- Withdraw consent at any time
To exercise your rights, please contact us. You also have the right to complain to the Information Commissioner’s Office (ICO).
5. Security
We use appropriate technical and organisational measures to protect your data, including SSL/TLS encryption for all submissions through this website.
6. Data Sharing
We only share your personal data with trusted service providers where necessary to deliver our services. This may include:
- Website hosting and security providers
- Email and communication platforms
- Analytics services to understand site usage
- Payment or invoicing providers (where relevant)
These providers process data only on our instructions and in compliance with UK data protection law. We do not sell or share your data for marketing purposes with third parties.
7. Cookies
We use cookies to improve your browsing experience and analyse site performance. You can manage or disable cookies in your browser settings. For more detail, please see our Cookie Policy.
8. Data Collected Through the Website
Contact forms: Alkali Environmental Ltd collects and stores professional contact information for legitimate business purposes. This may include your name, company, job title, email address and phone number. We use this data to communicate about our services, provide quotes, manage ongoing projects, and maintain professional relationships.
We rely on legitimate interest as our lawful basis for processing business-to-business contact data. Your information is stored securely in our CRM system and is never shared with third parties except where required by law or to deliver contracted services.
You have the right to request access, correction, or deletion of your personal data at any time by contacting:
📧 [email protected]
If you no longer wish to receive communications from us, please reply “unsubscribe” or use the opt-out link provided in our marketing emails.
9. Retention
We keep personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. After this, it is securely deleted.
10. Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be highlighted on this page, and the “last updated” date will be revised accordingly.
11. Contact Us / Complaints
If you have questions about this policy or wish to exercise your rights, please contact:
Alkali Environmental Limited
66 Low Street, Leeds, LS25 6BA
Tel: 01977 253 030
Email: [email protected]
If you are unhappy with our response, you can complain to the Information Commissioner’s Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk | Tel: 0303 123 1113