FAQ
General Questions
You can either shop for our services, add them to your basket, and fill out the form so we can prepare a detailed quote or, if you’re unsure what you need, simply fill out the form without selecting services and we’ll be in touch to guide you further.
Most proposals are sent within 1-3 working days, depending on project complexity. A member of our team will either email or call you if more details are required from you.
Not always - many projects can be quoted from the information you provide, though some require a site visit.
Don’t worry, our form asks for the basics (name, contact details, site location, and any deadlines), and you can leave anything you’re unsure about blank. We’ll follow up with a quick call or email to fill in any gaps.
Yes - all testing is carried out by MCERTS-accredited engineers in line with UKAS and EA standards.
Absolutely - we deliver clear, compliant reports suitable for planning, permitting, or regulatory submission including to the EA. If you would like your report in a specific format, please request this on the booking form.
We’re here to support you with follow-up advice, however, any additional testing will be quoted separately. Regular customers receive loyalty discount prices.
Need Further Assistance?
Please fill out the form below and one of our team will be in touch shortly to answer any questions.